Video Pro — Tips & Support
Video Pro is the Microsoft‑certified version of Video. Embed secure, enterprise‑ready playback with support for captions, poster images, aspect ratios, and fine‑grained controls. Certification ensures quality, security, and reliability.
Tips and Tricks
Use video sparingly
Remember, serialized video data in your dataset has to be deserialized to be played. This will always be slower than direct URL access.
Because of string limitations in Power BI, the largest video file you can use is about 1.6 mb. This is very small for video! You might consider using the non-certified Video visual if able.
Use proper database design
Videos are part of your dataset. Make sure you are joining on int/number columns to locate or combine videos.
Playback configuration
Set autoplay, mute, loop, controls, and start time appropriately. Autoplay often requires mute by default in browsers.
Export scenarios
For export to PDF/PPT in certified visuals, embed required media within the dataset following Microsoft guidance.
Aspect ratio and poster
Pick a consistent ratio (e.g., 16:9) and add a poster image and captions to improve accessibility and polish.
Performance and bandwidth
Test streaming behavior in Power BI Service. High‑resolution videos can impact interactivity on shared capacity.
Governance and certification
Certified visuals meet Microsoft standards; align playback sources with your organization’s compliance policies.
Resources
Support
Contact Support
Email us with product details, environment, steps to reproduce, and screenshots if available.
Knowledge Base
Review common setup and licensing questions before opening a case.