Introducing CoverCount: Reservations, Waitlist, and Events for Hospitality Operators

Running service should not require stitching together separate systems for reservations, waitlist, events, guest communication, deposits, and floor management.

CoverCount brings those pieces together in one platform for restaurants, wineries, tasting rooms, bars, and other hospitality businesses. It is built for the operators who need booking tools that support real service, not software that adds more work to an already busy host stand.

Reservations That Understand the Floor

CoverCount supports online reservations with table-aware availability, party-size duration rules, public booking caps, optional deposits, and booking holds designed to avoid overselling. Operators can manage service schedules, configure experiences, and publish booking widgets directly on their own sites.

The platform also includes floor plan tools for the host stand, with a live view of reservations, walk-ins, and waitlist activity. For teams that manage server assignment, CoverCount supports rotation by round-robin or by section so the floor stays balanced during service.

Waitlist, Events, and Guest Communication

CoverCount is not limited to reservations. The platform includes a two-way waitlist flow so guests can receive updates by SMS and respond without staying parked near the host stand. When a matching table becomes available, the team can notify the right guest quickly.

For events, CoverCount supports private event requests, ticketed events, guest check-in, deposits, refund cutoffs, taxes, and service charges. It is designed for restaurants hosting special dinners, wineries running release weekends, tasting rooms selling experiences, and hospitality teams managing buyouts or seasonal events.

SMS and email communication are built in, including confirmations, reminders, templates, opt-in tracking, and replies that route back to the correct reservation.

Different on Purpose

CoverCount uses flat, predictable per-venue pricing. There are no per-cover fees and no revenue share on deposits, ticket sales, or prepaid experiences.

That matters for operators. A busy Saturday, a successful release weekend, or a sold-out event should not create a larger software bill just because the venue did well.

CoverCount also gives businesses ownership of their guest data. Reservations, customers, and transactions can be exported, and guests belong to the venue rather than a third-party marketplace.

Try CoverCount

CoverCount is available with a 21-day free trial and no credit card required.

Visit covercount.io to learn more, review pricing, and start setting up your floor plan, experiences, schedule, and booking widget.