Have questions or problems using CloudScope? We're happy to help you. We provide email support to both current customers and trial customers.

To open a support ticket, please send an email message to

Top questions

How do I connect to Power BI data?
  • AppSource

    If you've installed CloudScope through AppSource, it will ask you for an account key. You can find that on your admin page.

    We've got a short video to walk you through the process.

  • Power BI Desktop

    Installing in the desktop client is a little more involved because you need to manually install a custom data connector. Please take a look at this knowledge base article for the steps required.

    You'll also need your account key for this.

Latest System Issues

No current system updates.