Concierge
IT Service Management for Resources
Concierge is a tool for your team to manage service requests, track resources, and ensure that resources are not wasted or unused.
By tracking who's requested and using resources, your IT team can better track resources and cut down on un-necessary spending.
Concierge makes it simple to answer 3 questions about your IT resources:
- Who requested it?
- Who approved it?
- Is it still in use or still needed?
Reasons to use Concierge
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Complete Lifecycle Management
Concierge tracks resources over their full lifecycle, from creation through modifications until deletion. Including any transfers from user to user in between.
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Effortless Approval Workflows
Operate the way that best fits your organization, ranging from instant, non-approval resource changes to structured workflows that include ordered approvals.
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Eliminate Waste
IT resources can be expensive. Identify those that are not in use or no longer needed by setting lifetimes and asking users to confirm items remain in use.
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Complete Visibility
See all resources deployed by your organization, organized by location and tagged to the current owner.
Easy to adopt
Intuitive web interface
Users can easily request and manage resources on their own with a few clicks. No extensive training required.
Read our docs
Start a Concierge trial
Start your free, 21-day trial.
No credit card required.
Standard
$3/user/mo
A great plan for getting started, or for organizations with basic requirements.
- Web-based ticketing system for efficient resource requests
- Flexible policies to determine how to manage resources
- Create up to 5 policies
- Integrates with Azure Active Directory
- Role-based authorization
- Flexible reports to track resource activity
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- Support via email
- Payment with credit card
Premium
$5/user/mo
Create additional policies to expand your customization potential, and integrate with Slack and Teams.
- Web-based ticketing system for efficient resource requests
- Flexible policies to determine how to manage resources
- Create up to 10 policies
- Integrates with Azure Active Directory
- Role-based authorization
- Flexible reports to track resource activity
- Integration with Slack & Teams (under development)
- Support via email
- Payment with credit card
Enterprise
$7/user/mo
Add additional capabilities with financial charge-back reports and unlimited policies.
- Web-based ticketing system for efficient resource requests
- Flexible policies to determine how to manage resources
- Create unlimited policies
- Integrates with Azure Active Directory
- Role-based authorization
- Flexible reports to track resource activity
- Cost and charge-back reports
- Integration with Slack & Teams (under development)
- Support via email or phone
- Payment with credit card or invoice
